If you are unsure which program best suits your child, simply call or email to arrange an ‘evaluation’ with one of our coaches, and any one of them will gladly point you and your child in the right direction.
Generally speaking, you may sign up for any program you wish; however, if for any reason the coach feels your child should be placed in a different class, it is best to discuss that matter with the coach individually, as they are the ones that are closely working with your child.
You can sign up for a program by simply stopping by the pro shop at the courts, pick up a brochure, and fill out the registration form on the back.
The progression of your child is based on various factors including how often they attend class, how much effort they put on the court, their attentiveness to each lesson and what the coaches are teaching. Most students though, take about one year to advance to next level class. If your child takes more or less than a year to move up a class, that is not of any concern, for each individual has a different learning pace, and what is most important, is the fact that your child is showing improvement and effort.
We accept cash or checks payable to ‘Silicon Valley Tennis’. All payment must be done in person at the pro shop.
Makeup and Refund Policy
Please make sure that you are able to commit to the full season before signing up. Drop-in option will be available on the second week of the season if you are only able to attend certain days.
NO REFUNDS OR MAKE UPS FOR ABSENCES due to illness, injury, or any other unforeseen schedule conflicts.
In case of class cancellations due to rain, make ups will be provided. Makeup classes are not transferrable to the next season and must be completed within the current season. It is recommended to complete the makeup class as soon as possible and not wait until the end of the season. This ensures availability and allows for a more flexible scheduling process.
Refunds:
• Any cancellation two weeks or more before the first day of classes, will result in a refund minus 20% of the class cost.
• Any cancellation after the 1st week of classes, will result in a refund minus 50% of the class cost.
• Any cancellation after the 2nd week of classes, will result in a refund minus 25% of the class cost.
NO REFUND after the 3rd week of classes.
To qualify for a refund, the participant must provide a note from their medical provider, along with a signed statement from the parent or legal guardian confirming its authenticity and medical professional endorsement. Meeting both requirements will result in a 50% refund.
• All processing fees (4% from online transactions) are non-refundable.
• If class/camp is canceled by the academy due to Covid, we will issue a full refund minus any processing fees during checkout.
Thank you for understanding.
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