TERMS AND POLICIES

PAYMENT-

All payments are due 5 days before the start of a session. Late fees will apply 5 days after the session begins.

No refunds will be given for missed classes due to illness, injury, or any other unforeseen schedule conflicts. Students have until the end of a session to utilize purchased class days. Missed or unused classes, will not roll over to the next session.

Classes are not transferable between students and not transferable into the next 8-week program. If you need to make up for a missed class outside the 8-week program, each session will be $50.

 

INCLEMENT WEATHER DAYS-

Classes will proceed as scheduled if courts are dry and safe enough for practice at the time of the class.

If the class is to be cancelled, notification will be sent out (via email or text message) by 3pm.

Make-up classes will be available the immediate Sunday following the cancelled class.

No credit will be given to students who fail to attend the make-up class.

If there are excessive rainy days within a week, students may attend any class within their program, upon approval from Silicon Valley Tennis Head Coach.

***Notes: During rainy days, High Performance class will still remain as scheduled. Student will work on fitness, video analysis, and theory when off the court.***

 

MEETINGS WITH COACHES-

If students/parents wish to have a discussion with a coach, an appointment must be made ahead of time. Coaches are not expected to interrupt or leave class to meet with a student/parent.